Course Materials
The Certified Senior Advisors textbook, Working with Seniors: Health, Financial and Social Issues is the foundation of the CSA course. It is an easy-to-use, on-the-job reference guide that you can count on as a valuable resource long after you’ve earned your designation.
The textbook’s 23 in-depth chapters explore the key health, financial and social issues that most impact seniors’ lives today. This timely and insightful information is backed by solid research and illustrated with numerous stories and examples.
Table of Contents
- Part 1: Aging
- Part 2: Aging within the Family and Community
- Part 3: Health and Mental Health
- Part 4: Financial Literacy
- Part 5: Medicare, Medicaid, and Social Security
- Part 6: The Community of Certified Senior Advisors
In addition, the textbook provides lists of resources particularly helpful for seniors that CSAs can draw on when serving their senior clients. The textbook’s final section presents strategies for CSAs to build their practices, including information on marketing to seniors and guidelines for following ethical business practices when dealing with seniors.
The Participant Workbook is the study guide that accompanies Working with Seniors: Health, Financial and Social Issues. The workbook helps students integrate the material and prepare for the CSA exam. Study exercises highlight key terms and concepts and feature multiple-choice review questions for each chapter.
PowerPoint Notebooks are available to those in the live or web classes who want a page-by-page printout of the PowerPoint slides with space available to write thoughts and comments as the instructor is presenting.
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