Working with Seniors: Health, Financial, and Social Issues

Chapter 22: Ethics in Doing Business with Seniors

The notion that there are (or ought to be) “clear and uniform standards of right and wrong” is at the heart of business ethics for a CSA. To become a CSA, you must agree to comply with the fundamental principles of ethical conduct as outlined in the CSA Code of Professional Responsibility, and agree to abide by the SCSA Membership Rules.

This chapter discusses the factors that influenced the development of ethical standards, the basics of business ethics, and the special ethical considerations you must take into account when working with seniors. You learn a seven-step process for ethical decision-making to guide you in your dealings with seniors and other clients.