CSA Classroom and Web Conference Materials
Certified Senior Advisors textbook, Working with Seniors: Health,
Financial and Social Issues
The 700-page CSA textbook is the foundation of the CSA course.
It is an easy-to-use, on-the-job reference guide that you can
count on as a valuable resource long after you’ve earned your
designation.
The textbook’s 23 in-depth chapters explore the key health,
financial and social issues that most impact seniors’ lives
today. This timely and insightful information is backed by solid
research and illustrated with numerous stories and examples.
In addition, the textbook provides lists of resources particularly
helpful for seniors that CSAs can draw on when serving their senior
clients. The textbook’s final section presents strategies for CSAs
to build their practices, including information on marketing to
seniors and guidelines for following ethical business practices
when dealing with seniors.
Participant workbook
The Participant Workbook is the study guide that accompanies
Working with Seniors: Health,
Financial and Social Issues.
The workbook helps students integrate the material and prepare
for the CSA exam. Study exercises highlight key terms and concepts
and feature multiple-choice review questions for each chapter.
Pre-class Study
Candidates should plan on investing an average of 30 – 35
hours of independent study in addition to the web class review, using the workbook in tandem
with the textbook.
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