Ethics & the CSA Designation

You can’t really serve seniors… unless you deserve to serve seniors. That’s why we have our CSA Code of Professional Responsibility

Any professional who wants to become a Certified Senior Advisor (CSA)® must first agree to follow the CSA Code of Professional Responsibility. Why? Because SCSA wants only ethical, honest, principled professionals among its members. Those are the only kind of people who should be working with seniors.

About the Code

SCSA issues the CSA Code of Professional Responsibility to provide ethical principles and rules for all persons who are certified by SCSA to use the CSA designation. Implicit in a designee’s acceptance of the certification is an obligation to comply with the mandates and requirements of all applicable laws and regulations, and to take the responsibility to perform all professional services and activities in an ethical manner. The CSA Code of Professional Responsibility is based on the standards of competence, honesty, trustworthiness, fairness, and professionalism. An independent body, the non-profit CSA Board of Standards, enforces provisions of the Code.

SCSA may amend the Code from time to time. SCSA will notify CSAs of any Code changes that might affect them.
Read or Download the CSA Code Of Professional Responsibility

SCSA Disclosure Policy

Society of Certified Senior Advisors® (SCSA) treats as confidential a CSA’s personal information. At its discretion, however, and in accordance with disclosure authority maintained by the CSA Board of Standards (“Board”), SCSA may release to certain federal and state licensing and credentialing bodies and governmental regulatory agencies, or may publish on its website, details of a current or former CSA’s disciplinary history, if any, resulting from complaints heard by the Board. Similarly, SCSA reserves the right to divulge to such bodies or agencies, or to publish on its website, information in connection with wrongful use or other actions taken by SCSA, or on its behalf, against certain individuals or entities.

SCSA Disclosure Statement

Certified Senior Advisors (CSA) have supplemented their individual professional licenses, credentials and education with knowledge about aging and working with seniors. The CSA designation alone does not imply expertise in financial, health or social matters.