CSA Online and Online Plus Materials
Certified Senior Advisors textbook, Working with Seniors: Health,
Financial and Social Issues
The 700-page CSA textbook is the foundation of the CSA program.
It is an easy-to-use, on-the-job reference guide that you can
count on as a valuable resource long after you’ve earned your
designation.
The textbook’s 23 in-depth chapters explore the key health,
financial and social issues that most impact seniors’ lives
today. This timely and insightful information is backed by solid
research and illustrated with numerous stories and examples.
In addition, the textbook provides lists of resources particularly
helpful for seniors that CSAs can draw on when serving their senior
clients. The textbook’s final section presents strategies for CSAs
to build their practices, including information on marketing to
seniors and guidelines for following ethical business practices
when dealing with seniors.
Online interactive chapter review quizzes
The chapter review quizzes test the student on key learning points
from each chapter of the text. The student receives results immediately
after completing a review quiz, which helps the student determine where
to focus study efforts in preparation for the CSA exam.
Enroll in the Online Plus Program, and receive CDs with Video
You’ll receive a complete set of CDs with video presentations of class lectures.
SCSA’s expert instructors were videotaped as they conducted CSA classes. Their
presentations were then recorded on CDs, with their PowerPoint® presentations.
This set of CDs covers all 23 class lectures. Each faculty lecture is 50 minutes.
You can put these in your computer and watch video and listen to the audio, or
put them in your CD player for audio only.
Recommended Study Process
- Watch or listen to a CD with a video presentation (0nline Plus only)
- Read the corresponding chapter in the Working With Seniors textbook
- Complete the online chapter review quizzes and tailor your study accordingly
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